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Regulator Extends Date For Staff To Propose Changes To Retail Supplier Contracts, Language To Comply With Statute Allowing "Appropriate Limitations" On Retail Contracts; Further Working Group Meeting Expected
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The Connecticut PURA has further extended the deadline for PURA's Office of Education, Outreach, and Enforcement (EOE) to propose recommended language changes to retail electric supplier contracts in light of statutory authority under which PURA may determine the "appropriate limitations" with which customer contracts with electric suppliers, entered into on and after a determined date, must comply.
See background on the direction to EOE here
The most recent deadline for EOE's proposal had been May 12, 2025.
EOE had issued several interrogatories to the utilities concerning implementing various mechanisms with respect to limiting retail supplier rates, and CL&P requested more time to respond to such IRs. In particular, CL&P recommended that a further working group meeting be held to discuss proposals and mechanisms implicated by EOE's interrogatories, prior to the deadline for the responses to the interrogatories
CL&P has said that further working group discussions are needed, "to fully develop feasible proposals to meet EOE’s
objectives given the intricate nature of the contemplated changes."
PURA has now extended the deadline for EOE's proposal to May 30, 2025.
Comments on EOE's proposal and the EDCs' interrogatory responses are now due June 13
PURA in a motion ruling did not formally schedule a further working group meeting, but at least one further meeting is expected, with the earliest available date anticipated to be the week of May 12
The interrogatories issued by EOE included, among other IRs, the following:
EOE-4. Presume a customer is on a contract with a supplier and when the new
standard service rate goes into effect the supplier’s rate is greater than the
standard service rate.
a. Please provide all time, costs, and difficulties associated with the
Company’s IT and/or billing system being programmed to allow a customer
to be served by standard service but retain an indication on the customer’s
profile indicating they are still subject to a supplier contract?
b. Please provide all costs, time, and difficulties associated with updating the
customer’s bill to include a tag stating “standard service- supplier” or
something similar to denote the customer may return to a supplier contract
in the future depending on the supplier’s rate versus the standard service
rate.
c. Please provide the costs, time, and any difficulties associated with
temporarily suspending a customer from their supplier when the supplier’s
rate is above standard service rate, but returning the customer to the
supplier at the end of the standard service rate cycle if the supplier’s rate is
then lower.
d. Would the company’s response to (a) - (c) above change if the work done
was only for hardship customers. Please explain why or why not.
EOE-6. Please indicate the cost, time, and any difficulties associated with changing the
company’s IT and/or billing system to permit a next cycle rate to be the lesser
of a hardship customer’s supplier rate or the standard service rate.
a. Are there any difficulties with this proposed change being associated with
only hardship customers?
EOE-9. Presume a customer is on a contract with a supplier and when the new
standard service rate goes into effect the supplier’s rate is greater than the
standard service rate and the supplier’s rate must reduce to equal the standard
service rate.
a. Please provide all costs, time, and difficulties associated with changing the
Company’s IT and/or billing systems to permit the supplier rate to change
to match standard service.
b. Please indicate the required EDI modifications necessary to accomplish
subpart a, including necessary steps for suppliers.
Docket 18-06-02RE02
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April 22, 2025
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Copyright 2025 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com
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