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Utility Seeks To "Immediately" Terminate Supplier Consolidated Billing Program
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AEP Ohio has petitioned the PUC of Ohio to "immediately" terminate its Supplier Consolidated Billing pilot program, as AEP Ohio states that, "the expense and resources associated with the program are no
longer justified and the pilot has not proven effective."
AEP Ohio's SCB Pilot began on November 6, 2019.
"Even though five suppliers were
approved to participate in the SCB Pilot Program, only two submitted applications to the
Commission for approval of their bill format -- Constellation and Direct Energy Services," AEP Ohio said
"Constellation was the only suppler [sic] to actively participate
in the program," AEP Ohio said
For the most
recent reporting period (February 2025), the cumulative number of customers continuing to
receive supplier consolidated bills was 2.
The largest cumulative number of customers participating in the SCB Pilot Program was
727 during the November 2021 reporting period, AEP Ohio said
"While the costs to build the SCB Pilot Program were capped at $2 million ($1
million funded by AEP Ohio and $1 million funded by the 5 original suppliers), AEP Ohio’s
incurred costs were almost double the $1 million the Company was required to fund," AEP Ohio said
Since the inception of the monthly statistics reporting, there have been no
complaints received by AEP Ohio from customers related to bill issues for the SCB bill format or
complaints about the format or confusion with the bill for the entirety of the SCB Pilot Program.
"In order to avoid expending resources to maintain a program with limited or no benefits
as evidenced by the limited number of participating suppliers and the minute number of
customers that participated in the SCB Pilot Program (barely eclipsing 3.5% of the authorized
cap), AEP Ohio requests an end to the SCB Pilot Program effective immediately," AEP Ohio said
"AEP Ohio
anticipates that the final discount payment will be made to Constellation on May 1, 2025, with
the final SCB customer being switched from Constellation’s SCB supply on March 28, 2025," AEP Ohio said
Case 21-1150-EL-UNC
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March 27, 2025
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Copyright 2025 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com
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