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Large Pennsylvania Utility Proposes New Time Of Use Default Service Option

Includes Personalized Behavioral Load Shaping Tips To Customers


February 10, 2025

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Copyright 2025 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

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As directed by the Pennsylvania PUC, Duquesne Light has proposed a new generally available Time of Use generation rate option for customers taking default service supply

Currently, and also as originally envisioned under Duquesne Light's new default service plan taking effect June 1, 2025, Duquesne Light only makes a TOU generation rate default service option available to EV customers

As previously reported (details here), Pa. PUC Chair Stephen DeFrank directed Duquesne Light to propose a TOU generation rate option available to all non-shopping customers (and encouraged the other EDCs to expand and more heavily promote their TOU default service options)

In compliance, Duquesne Light proposes to drop the EV requirement for its current default service TOU generation rate, and to make such a TOU rate available to eligible residential and small & medium commercial and industrial customers under 200 kW (eligibility discussed further below)

The design of the generally available default service TOU rate would be identical to the current EV TOU supply option

Generally, the TOU default service option will have three rate periods as follows:

Peak: 3pm-9pm non-holiday weekdays

Off-Peak: 6am-3pm and 9pm-11pm non-holiday weekdays; 6am-11pm all other days

Super Off-Peak: 11pm-6am every day

Supply for the TOU product will not be procured separately or specifically, and will be served from the regular default service supply portfolio. Reconciliations will be bypassable

Rate factors, based on historic hourly LMPs, will be used to determine the TOU generation rates

Customers will be ineligible for the default service TOU option if they are (1) a Customer Assistance Program customer, (2) a virtual meter aggregation customer, or (3) a budget billing customer

Customers at any time may leave the TOU generation rate to take competitive retail supply, or to take non-TOU default service, but would be prohibited from resuming TOU default service for a 12-month period

Duquesne Light's residential distribution TOU rate remains EV-only. Customers of retail suppliers would continue to be able to select the EV-only TOU distribution rate while taking competitive retail supply service

Duquesne Light said that it will offer education about the TOU supply rate option through channels including email, social media, digital advertising, and print collateral at in-person events.

"When possible," such communications will be, "targeted to customers that may be able to benefit most from the TOU Supply Rate Pilot, such as customers with known shiftable load or a high proportion of peak usage."

Duquesne Light will offer an online tool that will allow residential customers to estimate the bill impact of enrolling in the TOU default service, based on their historical usage.

Notably, after a residential customer enrolls in the TOU default service option, "they will receive personalized behavioral load shaping (BLS) communications via email from a third-party provider, which will inform them how much electricity they use during each TOU period and provide them with tips for shifting consumption away from the peak period."

Residential customers in the TOU default service option will also have access to a "unique" electricity usage dashboard on Duquesne Light's website which allows customers to evaluate the amount of electricity used in each TOU period.

P-2024-3048592

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