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Pa. PUC Warns Customers Against "Copycat" Energy Shopping Websites, Which Do Not Provide "Unbiased" Info
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The Pennsylvania PUC on Cyber Monday warned customers about "copycat" energy shopping websites that mimic the look and presentation of the PUC's "unbiased" PAPowerSwitch.com and PAGasSwitch.com websites
The PUC warned, "Unofficial copycat or look-alike sites often top search engine results or appear prominently in social media ads, misleading consumers who are looking for fair and unbiased information about energy shopping."
"In the digital age, where aggressive marketing can sway decisions, we urge Pennsylvanians to stay vigilant and use our official tools for all their energy shopping needs -- not just on Cyber Monday but throughout the year," said PUC Chairman Stephen DeFrank
The PUC further said that PAPowerSwitch and PAGasSwitch are designed to provide customers with "impartial" and "comprehensive" information
The PUC encouraged customers to use PAPowerSwitch and PAGasSwitch as a "benchmark" when faced with retail energy offers from direct mail, telemarketing, or online ads
The PUC said that PAPowerSwitch and PAGasSwitch -- which prominently list the default service Price to Compare as the top-listed rate by default sorting -- provide, "a reliable benchmark to assess the competitiveness and terms of energy offers."
Among other tips, the PUC said, "PAPowerSwitch and PAGasSwitch are committed to offering unbiased information, free from commercial influences. If a site pushes certain offers excessively, it might not be neutral."
The PUC noted that PAPowerSwitch.com and PAGasSwitch.com are "clearly marked" as "The Official Electric Shopping Website of the Pennsylvania Public Utility Commission" and ""The Official Natural Gas Shopping Website of the Pennsylvania Public Utility Commission"
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PUC Encourages Customers To Use PUC Websites As "Benchmark" Against Retail Suppliers' Marketing
December 2, 2024
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Copyright 2024 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com
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