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Pa. PUC Initiates Review Of Eligible Customer List Issues
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The Pennsylvania PUC has formally initiated consideration of changes to the provisions governing the eligible customer list (ECL) and related processes, with a focus on the use of electronic means to communicate and receive customer opt-outs
EnergyChoiceMatters.com had first reported (details here) that the PUC would initiate such a statewide review as it ruled on a petition from Duquesne Light to continue an expanded use of electronic communication to customers concerning the ECL opt-out
The PUC's review will include both electric and natural gas ECLs
"[T]he Commission seeks comments from interested parties regarding the guidelines for the Eligible Customer Lists (ECLs) that Electric Distribution Companies (EDCs) make available to Electric Generation Suppliers (EGSs) and that Natural Gas Distribution Companies (NGDCs) make available to Natural Gas Suppliers (NGSs)," the PUC said
The ECL, in general, includes a listing of those utility customers eligible for choice, along with customer addresses, rate class and load information.
"Specifically, the Commission is interested in comments concerning the use of electronic methods to deliver communications to customers concerning the ECL, and the use of electronic methods for customers to respond to the utility with their ECL preferences," the PUC said
"The Commission is requesting comments from all interested parties on the guidelines that govern the ECL, especially the use of electronic methods in communicating with customers, in lieu of written notices sent via the U.S. Postal Service. We point parties to the above-noted January 18, 2024 Order for additional discussion and guidance on this topic. Upon review and consideration of the comments filed by the parties, the Commission will determine next steps in updating the ECL guidelines," the PUC said
Docket No. M-2010-2183412
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March 1, 2024
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Copyright 2010-23 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com
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