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Large Pennsylvania Utility To Institute New Choice ID For Enrollments (Cease Use Of Account Number), End Billing On Supplier Switch
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PECO has filed tariff changes in Pennsylvania as part of implementing new customer information and billing systems
For Customer Choice purposes, PECO will replace the use of the customer’s utility account number with a new "Electric Choice ID."
Retail suppliers will use this unique Choice ID for all supplier enrollments, drops, and historical usage requests.
PECO will modify its Eligible Customer List by replacing customers’ account numbers with Choice ID numbers. (Customers receiving both electric and gas distribution service from PECO will have two unique Choice IDs, one for electric and another for gas.)
Customers will need to provide their Electric Choice ID to EGSs instead of their PECO account number. PECO will display each customer’s Electric Choice ID in the "Shopping Information Box" on Page 2 of its bill.
PECO will also eliminate Billing On Supplier Switch (aka “BOSS Billing”) and no longer generate a bill for every Electric Generation Supplier (EGS) enrollment or drop. Instead of receiving multiple bills in the same billing period, customers will now receive on-cycle bills that reflect all customer EGS switches within that billing period. Supplier switching timelines will not change, and PECO will not limit the number of times that a customer may switch suppliers per billing period beyond the number of switches permitted by the existing Pennsylvania accelerated switching rules.
PECO's implementation of the new customer systems is currently scheduled for January of 2024.
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October 20, 2023
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Copyright 2010-23 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com
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