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Consumers Counsel Seeks "Enhanced" Price To Compare Message On Bills
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The Ohio Consumers' Counsel has requested that the PUC of Ohio suspend automatic approval of bill format changes filed by the FirstEnergy Ohio utilities, as OCC sought, among other things, further changes to the current price-to-compare message on the bill (Case No. 23-0898-EL-UNC)
OCC said, "FirstEnergy’s bill format changes create an opportunity for
implementing improvements for residential consumers beyond those alleged by
FirstEnergy. These would include an enhanced price-to-compare message to provide
shopping consumers with more useful information about comparing energy charges."
See background on the changes proposed by the FirstEnergy EDCs here
OCC said, "The PUCO should suspend the automatic 45-
day approval process to conduct a thorough review of FirstEnergy’s 'complete redesign'
of all of its consumer bills and confirm that the changes comply with the PUCO’s rules
and Ohio law."
Separately, OCC moved to intervene in another proceeding (Case No. 23-925-EL-UNC ) in which Ohio Power (AEP Ohio) has filed bill changes to allow retail suppliers to charge non-commodity charges on the utility consolidated bill
As of publication time, OCC had not sought to suspend the automatic approval process for the AEP Ohio bill changes
OCC noted that, "AEP’s new bills will also include price-to-compare language that explains
whether the customer saved that month receiving service through a marketer rather than
AEP," though this language is included on current bills, and AEP Ohio has not proposed any changes to the language
OCC said, "OCC’s advocacy for residential customers will include, among other
things, advancing the position that customers’ bills should provide the type of
information that AEP is proposing because it promotes transparency in customers’
generation rates."
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October 17, 2023
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Copyright 2010-23 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com
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