PUC Chair Reminds Retail Suppliers Of Compliance Obligation With State & Federal Telemarketing Rules

February 25, 2022

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Copyright 2010-21 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

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In discussing the dismissal of a complaint against a retail energy supplier, Pennsylvania PUC Chairman Gladys Brown Dutrieuille reminded suppliers of their obligations to comply with state and federal telemarketing rules.

This case involved assertions of telemarketing abuse and non-compliance with the state and federal "Do Not Call" lists. In the case, the presiding Administrative Law Judge determined in an initial decision that the complainant failed to satisfy their burden to demonstrate that the supplier had violated the Public Utility Code, a Commission order, or regulation. The PUC adopted the Administrative Law Judge's initial decision as a final order and dismissed the complaint

However, Brown Dutrieuille took the opportunity to remind suppliers of their compliance obligations with respect to telemarketing.

"Notwithstanding the outcome in this instant proceeding, I find it appropriate to take the time to remind the Pennsylvania electric generation and natural gas supplier community of their requirements under our regulations. 52 Pa. Code § 111.10 addresses telemarketing and includes a number of specific requirements as well as cross-references to other rules -- including the requirement to comply with the Telemarketing and Consumer Fraud and Abuse Prevention Act, 15 U.S.C.A. §§ 6101-6108, and the Pennsylvania Telemarketer Registration Act, 73 P.S. §§ 2241 - 2249," Brown Dutrieuille said

"I advise all electric generation and natural gas suppliers to maintain diligence in their compliance with our telemarketing regulations to foster a healthy and robust retail shopping marketplace for the Commonwealth," Brown Dutrieuille said

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