Texas Retail Electric Provider Acquires Book Of Customers

April 9, 2021

Email This Story
Copyright 2010-21 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

The following story is brought free of charge to readers by EC Infosystems, the exclusive EDI provider of EnergyChoiceMatters.com

MQE, LLC d/b/a My Quest Energy informed the Texas PUC that it has transitioned its customers to JP Energy Resources, LLC d/b/a Ampra Energy.

Ampra Energy will continue providing service to transitioned customers under the same terms of service and rates.

As first reported by EnergyChoiceMatters.com, JP Energy Resources has also recently acquired books from GB Power, Volt Electricity Provider LP, and Energy Monger

In a PUC filing, My Quest Energy noted the recent winter weather event and stated, "As a result of the storm, My Quest Energy was unable to operate its business in the ordinary course due to loss of power, water, internet connectivity, and cell service. In addition, this force majeure event led to unprecedented and unforeseeable spikes in wholesale electricity and ancillary services prices, which were compounded by the Commission issuing emergency orders overriding the market prices typically set by ERCOT's standard pricing mechanisms for much longer than was necessary. The events were far outside the reasonable control of My Quest Energy"

My Quest Energy further stated, "My Quest Energy has taken all reasonable measures to continue operating under the difficult circumstances. However, because of these events, My Quest Energy has been unable to continue to satisfy the ever-increasing financial security requirements set by ERCOT. Accordingly, My Quest Energy has been forced to transition its customers to another retail electric provider, JP Energy Resources, LLC d/b/a Ampra Energy. As of the date of the amendment application filing, all customers have been transferred."

My Quest Energy filed to relinquish its REP certificate, but, "anticipates keeping its REP certificate and customer service number for at least three months, primarily to facilitate customer transfers and ongoing customer service."

"My Quest Energy anticipates paying all TDSP charges for delivery services to its customers up to the time of transfer, and intends to comply with any outstanding compliance requirements up until the time of approval of this amendment application [request to relinquish certificate]. My Quest Energy continues to evaluate the extent to which it is liable for and able to pay all ERCOT charges during the extreme weather event, and is closely monitoring legislative hearings, Commission open meetings, and ERCOT discussions regarding the evolving situation," My Quest Energy said

ADVERTISEMENT
NEW Jobs on RetailEnergyJobs.com:
• NEW! -- Sales Development Representative (SDR) -- Houston
• NEW! -- Customer Retention Manager -- Retail Supplier -- Houston
• NEW! -- Structure & Pricing Analyst -- Retail Supplier -- Texas
• NEW! -- Director, Pricing -- Retail Supplier
• NEW! -- ERCOT Billing Specialist -- Retail Supplier -- Texas
• NEW! -- Senior Analyst - Pricing & Structuring -- Retail Supplier -- Houston
• NEW! -- Sr. Analyst, Structuring -- Retail Supplier
• NEW! -- Account Operations Manager -- Retail Supplier
• NEW! -- Senior Busines Analyst -- Retail Supplier
• NEW! -- Senior Project Manager -- Retail Supplier
• NEW! -- Lead Data Analyst -- Retail Supplier
• NEW! -- Operations Associate -- Retail Supplier
• NEW! -- Pricing Analyst
• NEW! -- Data Operations Analyst
• NEW! -- Chief of the Planning and Procurement Bureau, Illinois Power Agency
• NEW! -- Energy Operations & Reporting Associate
• NEW! -- Commercial Sales Support Representative -- Retail Supplier
• NEW! -- Channel Partner/Channel Sales Manager -- Houston
• NEW! -- Wholesale Originator -- Retail Supplier -- Houston
• NEW! -- Trading Analyst -- Retail Supplier
• NEW! -- Renewables Trader -- Retail Supplier
• NEW! -- Channel Partner Sales Manager -- Retail Supplier
• NEW! -- Experienced Retail Energy Account Manager
• NEW! -- Sales Channel Manager -- Retail Supplier